HOLIDAY Coast Credit Union’s (HCCU) decision to close its Agency at Bulahdelah Post Office has been met with disappointment from many local business owners and community members.
Bowling Club Secretary Allan Freihaut said the closure of the agency would impact on many business operators who deal with large sums of cash.
“We require change on a regular basis to operate our business and although we will still be able to bank via Australia Post, there are limitations on transactions,” he said.
“We would have to frequently drive to the HCCU branch at Tea Gardens, which is totally out of the question.”
Mr Freihaut said it was impractical to release staff several times a week to travel out of town for banking purposes.
“Unfortunately, many businesses are now forced to look at other financial institutions which can better meet their banking requirements,” Mr Freihaut said.
HCCU recently informed its members via a letter that the Bulahdelah Agency will cease operations on 28 February and that transactions could be made through the Bank@Post service at the same location once the agency closed.
This prompted many responses on the Bulahdelah Community Facebook page with one member commenting, “We lost our hospital now the HCCU, what’s next?”
Another posted, “Not good news for those who can’t make it out of town.”
HCCU Executive Retail Manager Earl Emerson said the amount of business generated through the Agency no longer justified its operational overheads.
“Particularly in light of the improved and more economical transactional service now being provided by the Australia Post Bank@Post service,” he said.
“Members who have more complex financial product requirements will continue to receive the same flexible, home or work-based service we currently provide via our Mobile Lenders and Financial Planning partner – Bridges.”
Mr Emerson said all other general financial product requirements would continue to be met by the locally-based product specialists within the Tea Gardens branch.
The Post Office Agency began operating three years ago, following the closure of HCCU’s Bulahdelah Branch at the Rural Transaction Centre.