Fee-free TAFE course provides taster into hospitality careers

Business modules cover digital literacy skills, resume/cover letter writing and building local business connections,

THE Business and Hospitality Industry Taster Program is a free TAFE NSW course kicking off on Thursday 17 November, two days a week for three weeks at Coffs Harbour Education Campus (CHEC).

Students will learn barista skills, digital literacy skills, customer service skills, resume/cover letter writing and go on site to local hospitality businesses.

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This training is subsidised by the NSW Government.

For the business modules, the teacher is Ellen Brennan, a TAFE NSW Business teacher and Trainee Coordinator.

A local to the Coffs Harbour area, Ellen has lots of industry connections in hospitality and business which she will share with students.

Ellen loves playing with computers, helping people learn new skills and find suitable employment opportunities.

The teacher for the hospitality modules is Chris Yarnton, a chef and restaurateur with many years’ experience working front and back of house in Melbourne, regional Victoria, and on the Coffs Coast.

“The short industry taster program will give you an introduction into the skills and knowledge to work in the local Business Administration, Retail and Hospitality industries,” Shani Walker, Head Teacher, Career Pathways, Aboriginal Language and Employability Skills, told News Of The Area.

“Students will be taught hospitality skills including customer service and espresso coffee making.

“Barista skills will include choice of beans, correct grinder settings, extraction quality and correct stretching, texturing and heating of various milk types.

“Training will take place in our state-of-the-art Coffee Academy on campus at CHEC, utilising top-of-the-line commercial equipment.

“Hospitality skills include customer service, order taking, and table service of various espresso coffee products,” she said.

For the Hospitality part, students will need to wear trousers, a comfortable top and closed, non-slip footwear, and bring a pen and notebook, too, suggests Shani.

For information and to register contact John-Paul Hope on 0266593149 or email johnpaul.hope@tafensw.edu.au.

Course timing: Thursdays and Fridays, 17 November – 2 December 2022, 9.30am – 3.00pm each day.


Students will learn a range of barista skills to set them up for a career in hospitality.

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